User Agreement for the El Sabah For Exchange Service

Content

• 1. Terms and Definitions
• 2. Introduction
• 3. Parties to the Agreement
• 4. Subject of the Agreement
• 5. Liability of the Parties
• 6. Cost of Services
• 7. Agreement Form
• 8. Claims and Disputes
• 9. Conducting Exchange Transactions
• 10. Force Majeure
• 11. Disclaimer
• 12. Refusal to Credit or Refund Funds

1. Terms and Definitions

1.1. "El Sabah For Exchange" is a trademark and commercial designation of the system for providing online services for the exchange of electronic currencies to all Users.

1.2. User – any individual using the services of the El Sabah For Exchange service.

1.3. Electronic currency is a monetary obligation between the developer of the currency and its user, expressed digitally.

1.4. The payment system is a software and hardware product developed by a third party that provides a mechanism for accounting for monetary obligations and organizing mutual settlements between Users.

1.5. Payment or transaction is a transfer of electronic or other currency from the payer to the recipient.

1.6. A payment system client is a person who has entered into an agreement with the payment system to acquire property rights to claim against it.

1.7. Service services include deposits and withdrawals of electronic currencies, as well as other services, information about which is posted on the El Sabah For Exchange service pages.

1.8. An application is an expression of the User's intention to use one of the services by filling out an electronic form on the website.

2. Introduction

2.1. The Agreement governs the relationship between the User and the Service and supersedes all previous agreements on this subject.

2.2. The Agreement does not override the current legislation of the countries of registration and location of the Service and the User, as well as the contractual relationship between the User and the Payment System.

2.3. The Service guarantees the confidentiality of User information, providing it only to authorized government agencies or representatives of Payment Systems when there are legal grounds.

3. Parties to the Agreement

The Agreement is concluded between the Internet service for the exchange of title units (the Contractor) and the Customer who has used the services of the Contractor.

4. Subject of the Agreement

4.1. Subject: services for depositing and withdrawing electronic currencies and other services described on the service pages.

4.2. The Service provides services to all Users without verifying the legality of currency ownership.

4.3. Payment systems are responsible for funds. The Service is not involved in the relationship between the User and the Payment System.

4.4. Any completed operation is considered irreversible.

4.5. The Service reserves the right to suspend or cancel a transaction if it receives information about illegal possession of currency.

4.6. In case of violation of the exchange conditions, the transaction may be suspended for up to 48 hours or until the circumstances are fully clarified.

4.7. The User undertakes to use their real names when contacting support, not to use obscene language, not to engage in illegal activity, and to transfer currency in accordance with the Request.

4.8. Service responsibilities: transfer currency when debited from the Service account, prevent illegal activities, provide assistance to law enforcement agencies, improve the Service, and change the terms of programs at its discretion.

5. Liability of the Parties

Responsibilities and obligations include recalculation of amounts in case of difference, refunds, compliance with the law, fraud prevention, correct entry of payment details, service availability, participation in bonus and affiliate programs, and the correct use of services.

6. Cost of Services

6.1. The cost of services is set by management and published on the website.

6.2. The Service reserves the right to change rates and fees unilaterally.

6.3. The application specifies the rate, fees, reward and total amount.

6.4. The fee is charged at the time of the transaction and is reflected in the Application.

7. Agreement Form

The Agreement is deemed concluded upon acceptance of the public offer at the time the User submits the Application. The date, time, and parameters are recorded automatically.

8. Claims and Disputes

Complaints are sent via email. The Service may amend the Agreement, suspend transactions due to suspicious activity, refuse transactions without a Request, and inform the User of the exchange status. Disputes are resolved through negotiations and complaints.

9. Conducting Exchange Transactions

Using the service for illegal transfers or fraud is prohibited. Funds withheld for reasons beyond our control are returned within 180 days. The User is obligated to provide accurate information to fulfill the terms of the agreement.

10. Force Majeure

Order fulfillment deadlines are extended in the event of force majeure. The Contractor bears no liability for delays.

11. Disclaimer

The Contractor has the right to refuse to fulfill the request without explanation.

12. Refusal to Credit or Refund Funds

• Incorrect or incomplete details
• Verification of a transfer by a financial institution
• Account blocking at the request of regulatory authorities
• Arrest or restrictions under bank regulations
• The recipient's refusal to accept the transfer
• Any other technical or legal reasons

In such cases, the User receives information to contact their bank or payment service.